Westgate Smoky Mountain Resort & Waterpark Honored with Three Prestigious “Stars of the Industry” Awards

GATLINBURG, Tenn. October 09, 2025 – Westgate Smoky Mountain Resort & Waterpark is proud to announce its recent accolades at the 2025 Stars of the Industry awards, organized by the Sevier County Hospitality & Tourism Alliance. Valerie DeRose received the distinguished Restaurant Manager of the Year award, Ursula Hough was named Lodging Employee of the Year, and Missy Reagan received the Women in Tourism & Hospitality (WITH) Leader of the Year Award. DeRose also was honored by the Tennessee Hospitality & Tourism Association as Restaurant Manager of the Year.

Stars of the Industry is a celebration of excellence to highlight the exceptional contributions of individuals and organizations in Sevier County’s tourism and hospitality sector that have played a pivotal role in making it a world-class destination.

“We are incredibly proud of Valerie, Ursula, Missy and our entire team at Westgate Smoky Mountain Resort for these well-deserved honors,” said Dale McFarland, General Manager for Westgate Resorts. “These awards reflect our commitment to excellence in both guest service and community engagement, and we are thrilled to be recognized alongside so many other admirable contributors to the Sevier County tourism industry.”

These accolades further underscore Westgate Smoky Mountain Resort & Spa’s ongoing dedication to creating memorable guest experiences while supporting the local community and tourism economy. Through its signature hospitality, culinary excellence, and team-driven culture, the resort continues to serve as a cornerstone of Sevier County’s reputation as a premier travel destination.

As the tourism industry continues to thrive in Sevier County, Westgate Smoky Mountain Resort & Spa remains dedicated to setting the standard for excellence, innovation, and community involvement.

About Westgate Resorts

Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs. Connect with Westgate Resorts on social media through LinkedIn, Instagram or Facebook and learn more at WestgateResorts.com.